A Message From The Executive Director Regarding Operations During COVID-19 –July 2020 Update
Current Service Hours: Tuesday-Friday 9am-12pm for Food and Clothing Services; Tuesday’s 5pm-7pm for Food only
Current Clothing Acceptance Hours: Mondays & Thursdays 12pm-2pm
As we move forward safely, The Caring Place remains committed to safely serving our neighbors.
Cleveland, TN – We are committed to continuing to serve the community during this challenging time. The rise in new COVID-19 cases in our community has had an impact on many in our community, including The Caring Place. With the rise in cases locally, we will not have the volunteer capacity to continue our normal operating schedule at this time. Effective July 6, 2020, we will be open for food and clothing services Tuesday and Thursday from 9 am to 1 pm as well as continuing our Tuesday night services from 5 pm to 7 pm. Donations of food will continue to be accepted during this time. Donation hours for clothing on Monday and Thursday from 12pm to 2pm remain unchanged as do remote social work services. This new schedule will help us to have volunteer capacity, alternate staff, limit any potential future exposure, and allow us to continue meeting needs with love for our community.
Many of our volunteers are in a high-risk category and must protect their health. In addition, we had volunteers who were having to quarantine or be tested due to possible exposure unrelated to their time here at The Caring Place. This necessitated the need to reassess our volunteer capacity and safety protocols. We were informed over the weekend that two volunteers did test positive and were present at our facility during the time they were potentially pre-symptomatic. After speaking with health department officials on Tuesday, we were able to determine that due to our existing protocol of limiting the number of volunteers in each area of the facility, there was little to no risk of transmission to individuals served. All individuals who were recommended for testing have been notified. We take seriously the need to follow recommended health guidelines to best mitigate the risk to our neighbors, volunteers, and staff. We will continue to require masks, properly worn, by all staff and volunteers as well as frequent hand washing per CDC guidelines. Beginning next week, we will be requiring touchless temperature checks of all staff and volunteers prior to shift. All staff and volunteers will complete the symptom screening as recommended by the Tennessee Retail Pledge. We have a five-phase reopening plan. We are currently in Phase 2, which involves no contact vehicle registration, remote social work services, and clothing provided via personal shoppers or private individual appointment. We will not consider moving to Phase 3 until our local county has sustained a new daily case rate below the state threshold for a minimum of 14 consecutive days. It is important to The Caring Place that our neighbors and friends are informed and involved. We want to make sure all the pertinent facts and information are confirmed prior to doing so in order to be transparent and truthful. We are readily available for comment or questions.
Welcome to The Caring Place
The Caring Place envisions a community where everyone has access to the resources and opportunities they need to thrive. Our mission is to provide access to the basic resources and opportunities our neighbors need. At The Caring Place we CARE by meeting needs with love as we: Connect, Advocate, Restore, Empower and Equip.
We desire to partner with our neighbors and our community to make lasting, positive change. By helping our neighbors move from surviving to thriving, we are helping all of our community to thrive. Every member of our community has something valuable to contribute to our community as a whole. We believe we are called to meet needs with love in order to exemplify the love of Christ for all. We invite you to join us in this vision of a thriving and loving community.
We rely on the support of neighbors helping neighbors to fulfill our mission. We are currently blessed with support from 53 churches, representing 12 different denominations in Bradley County, 134 active volunteers, 152 business and organizations and eleven staff members working together in unity and love to serve our community.
C.A.R.E leads to Change
News & Events
We are beyond thankful for Southern Heritage Bank’s “Cleveland Helping Cleveland” Fall Food Drive! We received over 26 pallets of food! This will help us stay stocked for about a month, as we provide families with food to help them stretch their budget. Thank you to all the organizations who donated, without joining together, we couldn’t #meetneedswithlove like we do!
Buy the Book Today!
All proceeds will benefit The Caring Place, and help us accomplish our goal of “Meeting Needs with Love.”
“These first-person accounts of real life up close- warts and all- are full of ordinary events punctuated with breathtaking joy and sometimes heartbreaking sadness. Like mine, our brothers’ and sisters’ lives are generally wound around a few major themes. For the purposes of this book, we’ve settled on three – stories of love, loss, and redemption.” -Gary L. Riggins Preface
Visit Us at:
130 Wildwood Ave, Cleveland, TN